Find your user manual
How do I find my product number code?
Your product model number is located on your appliance serial plate. How to read the numbers on your serial plate:
(1) The model number, use this to search for user manuals or repair and service etc.
(2) Product Number Code (PNC), use this when searching for spare parts for your appliance.
(3) Serial Number, unique to your appliance.
Sample image of serial plate
Where can I find the serial plate?
The serial plate is located in different areas depending on the type of appliance.
Oven
Cooktop
Rangehood
Freestanding Cookers
Microwaves
Fridge
Freezer
Freestanding Dishwashers
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Built by experts — repaired by experts, nobody knows your appliance better than us. You can trust us to deliver the best possible quality of care, every day for both warranty and out of warranty service and repairs. That's our promise to you.
FREQUENTLY ASKED QUESTIONS
Simply use our Buying Guides to help you in your selections
We have qualified factory technicians available to assist with the repair of your appliance. Simply book a service and repair online to call Electrolux Customer Care on 13 13 49 or contact us and we will be glad to assist you.
The Customer Care Team are available seven days a week.
- Monday-Friday: 8am-7pm
- Saturday: 9am-3pm
- Sunday: 10am-3pm
All times are Eastern Standard Time.
Please refer to your user manual for details on what the error message means, or contact Electrolux Customer Care on 13 13 49 and we will be glad to assist you with information about what the error message means.
Accessories can be purchased from the Westinghouse Shop or see your Westinghouse specialist retailer. Alternatively please call Customer Care on 13 13 49 or contact us and we will be glad to assist you.
Spare parts for your appliance can be purchased from the Westinghouse Shop. Alternatively please call Westinghouse Customer Care on 13 13 49 or contact us and we will be glad to assist you.
Simply go to Where to buy and type in your post code to find your nearest Westinghouse retailer.
Simply go to Download Brochures to get our latest brochure with full product details and installation dimensions etc.
Simply go to User Manuals and type in your model number to download the relevant user manual.
Please call Electrolux Customer Care on 13 13 49 or contact us and we will be glad to assist you. For more information on warranty Click here.
FIND ADDITIONAL INFORMATION
See what is covered in your appliance warranty and make sure you're covered.
Find helpful tips to use your products and a great range of recipes.
Enjoy peace of mind, register your appliance for easy access to better living services and safety notices.
WE'RE HERE TO HELP
Our Customer Care team is available 7 days a week
MON to FRI 8AM - 7PM EST
SAT 9AM - 3PM EST
SUN 10AM - 3PM EST
Contact Westinghouse 24/7. Send us your comments or questions. We're always happy to help.
Reliable and professional service by fully qualified Westinghouse approved technicians.