ALERT: Product Recall: Westinghouse 60cm 3 burner and 90cm 5 burner black tempered glass gas cooktops

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Why Choose Westinghouse Service And Repair

  • Fully qualified approved technicians covering all parts of the country
    Fully qualified approved technicians covering all parts of the country
  • Reliable and professional service
    Reliable and professional service
  • Fixed fee for the repair labour costs*
    Fixed fee for the repair labour costs*
  • Original branded spare parts
    Original branded spare parts
  • Better Living Offer on replacement appliances if it is not viable to repair**
    Better Living Offer on replacement appliances if it is not viable to repair**

* Metro areas only excluding Tasmania.
** Conditions apply.

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Testimonial

  • Reliable Friendly Service

    From the initial call to your person booking the call to the technician attending the call, really refreshing to have good reliable friendly service. We would recommend your service to anyone. Thank you for being so friendly and reliable. The job was carried out very professionally and the technician was extremely helpful.
    on 06 October 2021
    Reliable Friendly Service
    Alan H
  • Great Service!

    Great service from start to finish. Technician was awesome!
    on 21 September 2021
    Great Service!
    Daniel K
  • Excellent Technician

    Excellent Technician – very friendly and knowledgeable. Managed to fix our oven issue quickly. Thank you!
    on 13 October 2021
    Excellent Technician
    Matthew P

Frequently Asked Questions

Appliance is not working, how do I get it fixed?

We have qualified factory technicians available to assist with the repair of your appliance. Simply book a service and repair online. Alternatively, call Electrolux Customer Care on 13 13 49 or contact us and we will be glad to assist you.

How do I change my service booking?

You can amend your service booking details online, simply select 'Manage my Booking'. Alternatively, call Electrolux Customer Care on 13 13 49 or contact us and we will be glad to assist you.

What are the opening times for the Customer Care Support team?

The Customer Care Team are available seven days a week.

    • Monday-Friday: 8am-7pm

    • Saturday: 9am-3pm

    • Sunday: 10am-3pm

All times are Eastern Standard Time.

What does it mean if I have an error code on my display of my appliance?

Please refer to your user manual for details on what the error message means, or contact Electrolux Customer Care on 13 13 49 and we will be glad to assist you with information about what the error message means.

Where can I buy accessories for my appliance?

Accessories can be purchased from the Westinghouse Shop or see your Westinghouse specialist retailer. Alternatively please call Customer Care on 13 13 49 or contact us and we will be glad to assist you.

Where can I buy spare parts for my appliance?

Spare parts for your appliance can be purchased from the Westinghouse Shop. Alternatively please call Westinghouse Customer Care on 13 13 49 or contact us and we will be glad to assist you.

Where can I buy Westinghouse Appliances?

Simply go to Where to buy and type in your post code to find your nearest Westinghouse retailer.

Where can I get a copy of the user manual?

Simply go to User Manuals and type in your model number to download the relevant user manual.

Where do I go for warranty queries?

Please call Electrolux Customer Care on 13 13 49 or contact us and we will be glad to assist you. For more information on warranty Click here.

We're Here To Help

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CONTACT US

Our Customer Care team is available 7 days a week
MON to FRI 8AM - 7PM AEST
SAT 9AM - 2PM AEST
SUN 10AM - 2PM AEST

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ENQUIRE ONLINE

Contact Westinghouse 24/7. Send us your comments or questions. We're always happy to help.

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BOOK SERVICE AND REPAIR ONLINE

Reliable and professional service by fully qualified Westinghouse approved technicians.